Device Monitoring
Alert routing & escalation
Route each alert to the right person and channel by severity and time of day, escalate when nobody responds, and keep a log of every alert sent.
What we build
When every alert goes to everyone, the important ones drown. When they all go to one inbox, nobody may see them in time.
- Rules that decide which alerts matter and who receives them
- Delivery by email, Telegram, SMS or another channel
- Escalation to a second contact when an alert isn't acknowledged
- Quiet hours and grouping to cut alert noise
How it works
A typical data flow, from your equipment to the place the data is used.
Conceptual architecture · illustrative, no real data
- Device eventYour systems
- Stackline alert rulesStackline software
- Person on dutyWhere the data goes
- EscalationWhere the data goes
Getting started
What we need from you
- Which events should raise alerts, and how urgent each one is
- On-duty contacts and working schedules
- The channels your team actually reads
What you receive
- Alert and escalation rules written out
- Alerts delivered to the chosen channels
- A log of every alert sent
Questions
Yes. Rules can follow schedules, for example alerting a different person outside working hours.
By setting meaningful limits, grouping repeated events and sending only what someone needs to act on.
The alert escalates to a second contact. Every alert, acknowledgement and escalation is logged.
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Have a similar task?
Send a short note about the equipment and software you use and what should change. We'll answer with questions or a first step.